TERMS & CONDITIONS
BOOKING CONFIRMATION AND DEPOSIT
Function areas are subject to availability so be sure to book your event in advance to ensure that your desired function area and date are available. A tentative booking will ( on request) be held for a maximum period of seven (7) days. To confirm your function, a $500 deposit is required as well as a signed contract. Once both the deposit and contract have been received your booking will be confirmed. Once the deposit has been paid and/ or funciton confirmed it is assumed that these terms and conditions apply regardless of whether contract has been completed/signed.
CANCELLATIONS
We appreciate that circumstances may occur, which could make it necessary for a function to be cancelled. In all instances written notice is required and the following deposit conditions will apply:
- 30 days or more – full deposit refunded
- 14 days – 30 days – 50% of deposit refunded
- 4 days – 14 days – deposit kept by venue
- Less than 4 days – client will incur full minimum food and beverage spend charge
Room Allocation
We reserve the right to allocate the most suitable room for your event based on factors such as guest numbers, event type and other logistical considerations. In the event that guest numbers fall below the expected amount we reserve the right to reassign a more appropriate room based on revised guest count. In the event of unforeseen circumstances or force majeure the venue reserves the right to reassign rooms.
FINAL GUEST NUMBERS AND EVENT DETAILS
In order to effectively organise your event, our functions team will require the approximate number of guests and menu selection ten (10) business days prior to your function. The confirmed menu (including any dietary requirements), beverage selection and alterations to guest numbers is required, in writing, no less than seven business (7) days prior to your function. Your function coordinator will then create your tax invoice.
PRICE VARIATIONS AND SURCHARGES
Although every effort is made by The Charming Squire management to maintain menu prices as printed, price variations may occur at the discretion of management. Surcharges apply to all cards. A 10% surcharge applies on Sundays and 15% on public holidays.
FINAL PAYMENT
Once your final numbers have been received, a tax invoice will be issued with your expected outstanding payment (based on confirmed numbers or actual attendance, whichever is greatest). This amount is to be received by the venue no less than three (3) business days prior to your event. Any additional charged incurred between this time and throughout the duration of the event will be charged on the conclusion of the event. In the event that guests can not attend on the night no refund will be issued from the confirmed numbers. In the event that guest numbers change significantly we reserve the right to amend quoted prices or terms and conditions prior to the commencement of the event.
MINIMUM SPENDS
A minimum spend is a requirement for all events unless negotiated otherwise. In the instance that a minimum spend is not reached, the remaining amount will go towards venue hire and will not be refunded.
FOOD AND BEVERAGE POLICY AND LICENSING
Due to the nature of the venue’s license and policies, we are unable to permit patrons, guests or invitees to bring liquor or food onto the premises.
CAKEAGE
$3 per head cakeage fee applies to all restaurant bookings and events wishing to bring external cakes in, this covers basic requirements and the inclusion of coulis and cream.
ENTRY REQUIREMENTS
Guests attending your function are welcome to enter the premises primarily for that purpose. Should your guests wish to utilize the venues other facilities, they must meet the required dress code.
RESPONSIBLE SERVICE OF ALCOHOL AND MINORS
Responsible Service of Alcohol applies to all functions. All guests under the age of 18 must have a guardian remain in the function at all times during their stay. All minors must vacate the premises by 10pm.
PROPERTY AND DAMAGES
The Charming Squire will take all due care with client/guests and third party property, however we do not take responsibility for any items that have been left behind, lost, stolen or damaged during your function. The organiser is financially responsible for any damage to the venues’ property and equipment as a result of your function, along with any damages to equipment hired for use during your function.
DECORATIONS
You are welcome to supply additional decorations to compliment your chosen theme in your booked function space only. Please check with your Function Coordinator before attaching fixtures to The Charming Squire property. The Charming Squire management takes no responsibility for damaged decorations or furnishings that are not compatible with the decorations you have supplied.
ADDITIONAL EQUIPMENT AND ENTERTAINMENT
All equipment and entertainment provided by the client must have prior permission from your Function Coordinator. The venue takes no responsibility if your provided equipment is incompatible throughout your function (prior testing can be arranged on request). If you wish to arrange a DJ, band or any other form of entertainment, they must be approved by your Function Coordinator. Your Function Coordinator can obtain a quote on your behalf from any of our preferred suppliers on request. Please note that strict sound limitations apply and management reserves the right to control the volume of any entertainment.
The Charming Squire | 07 3077 7254
Email – bookings@thecharmingsquire.com.au
133 Grey Street, South Bank
